New · the easy way to reach us
Now on WhatsApp
Prefer a quick message to a phone call? You can now reach the West Lancs team on WhatsApp — ask a question, send a document, or snap a photo of an invoice and fire it straight over.
Why you’ll use it
Three reasons clients like it
- Send invoices & receipts in seconds. Photograph a bill and send it — no scanning, no email attachments, no fuss.
- Ask quick questions. A simple query about your tax or payroll? Just text us — we’ll come straight back to you.
- Secure & convenient. End-to-end encrypted, and it goes to your dedicated client manager — not a faceless inbox.
Mon–Fri 9:00–17:00. For your security, please don’t send card details or passwords.
Getting started
Three steps and you're set up
1
Save our number
Add us to your contacts, or just tap the button above to open a chat straight away.
2
Say hello
Send your name and business so we can match you to your client manager.
3
Message away
Questions, receipts, photos of paperwork — whatever’s easiest for you.
Good to send
- Photos of invoices, bills and receipts
- Quick questions on tax, payroll or deadlines
- Letting us know about a change in your business
- Booking or moving a meeting
Please don't send
- Card details, PINs or passwords
- Bank login or portal credentials
- Anything urgent outside working hours — please call instead
Messages are monitored Monday to Friday, 9:00–17:00. We’ll always confirm important instructions in writing.
Give it a go
Open a chat and say hello. If you’d rather talk, the phone still works too.